Frequently Asked Questions
Questions are meant to be answered. Here you’ll find everything you need to know about orders, shipping, sizes, and our drops. Don’t see your question here? Feel free to contact us.
1. When will my order be delivered?
Our standard delivery time within the Netherlands and Belgium is 2-5 business days. You will receive a track & trace once your order has been shipped.
2. What are the shipping costs?
Shipping costs are automatically calculated at checkout. We offer free shipping on orders over a certain amount (check the current promotion on our website).
3. Can I return my order?
Yes, you can return your order within 14 days of receipt, as long as the product is unworn and in its original condition.
4. How can I exchange for a different size or color?
You can request a return and then place a new order with the correct size or color. This is the quickest way to handle your exchange.
5. How do I know which size to choose?
Each product has a size chart. Still unsure? Contact us, and we'll be happy to help you find the right fit.
6. What if my product is damaged or incorrectly delivered?
Contact us immediately at kuklinskiclothing@gmail.com
with your order number and photos. We will resolve the issue as quickly as possible.
7. What payment methods do you accept?
We accept iDEAL, PayPal, credit cards (Visa, Mastercard), and other common payment methods.
8. Can I cancel or modify my order?
You can, as long as your order has not been shipped yet. Please contact our team as soon as possible.
9. How can I stay updated on new drops and promotions?
Sign up for our newsletter or follow us on Instagram. That way, you’ll never miss a drop or special release.